Our People
Our Professional Team
We have put together a special team at Cleanify. We are a passionate group of locals of the Fleurieu Peninsula in South Australia that share a commitment to communication, customer service and quality work. Our aim is to make your home a cleaner and more organised place.
MARINA HARTE
Director
Marina Harte is the Director of Cleanify. Marina works with clients to create the correct service package to meet their needs, staff training, assisting with complex cleans and is a Professional Organiser.
Qualifications
Diploma of Counselling
Professional Organiser
Diploma in Real Estate
Diploma in Business
Certificate IV Small Business Management
Certificate IV Personal Training
Certificate III Property Management
Certificate III in Aged and Disability Care
MICHAEL HARTE
Director
Michael Harte is a Director at Cleanify. Michael worked as a Painter & Decorator until commencing at Cleanify. He works in cleaning. His area of expertise is Window Cleaning.
Qualifications
Certificate IV in Small Business Management
Certificate III in Aged and Disability Care
Our Staff
Our team consists exclusively of employees rather than contractors. This distinction allows us to provide each team member with comprehensive insurance coverage, and we take full responsibility for managing their taxes and legal entitlements. Our commitment lies in fostering a fair, equitable, and healthy work environment for all.
In line with this commitment, we undertake a meticulous approach before making any hiring decisions. Every potential employee undergoes comprehensive background checks, designed to assess their past employment history, any criminal records, and overall character. This rigorous vetting process is central to our operations, enabling us to ascertain the integrity and reliability of our staff meticulously.
We guarantee the utmost safety and security for our clients' homes and properties, ensuring that our clients can trust us completely with their needs. This attention to detail and commitment to security and fairness sets us apart and underscores our dedication to excellence and ethical practices in all aspects of our business.
Staff Knowledge
Service & Intergrity
At Cleanify, customer service is our top priority. We understand the trust our clients place in us when they welcome us into their homes for cleaning services. In response to this trust, we are dedicated to delivering unparalleled comfort and satisfaction with our services. Our Technicians undergo professional training to work discreetly, ensuring minimal intrusion into our clients' everyday lives.
Maintaining confidentiality is crucial in our work. We understand that we might encounter personal and sensitive information about our clients. Our strict policy ensures all such information is handled with the utmost respect and discretion. Our Technicians are trained not to discuss or reveal any details about our clients' homes or personal lives, ensuring privacy for everyone we serve.
Chemicals & Equipment
Understanding the proper use of cleaning chemicals and equipment is essential for ensuring the safety and effectiveness of our cleaning services. At Cleanify, we provide comprehensive training that covers the selection, handling, and application of various cleaning solutions, from everyday household cleaners. Our Technicians learn to identify the most appropriate tools for each job, be it microfiber cloths, heavy-duty brushes, or high efficiency particulate air (HEPA) filter vacuums, ensuring that they are well-prepared to tackle any cleaning challenge while protecting themselves and the environments they clean.
Infection Control
In the realm of infection control, our approach is rigorous and thorough. We adhere to the highest standards of cleanliness and sanitation to prevent the spread of infectious diseases within the environments we service. Our training programs include up-to-date protocols for disinfecting surfaces and managing waste, based on guidelines from SA Health. By employing best practices in infection control, we ensure a safer, healthier environment for our clients and their families.
Centralised Communication
Our centralised communication system bolsters connectivity and awareness, streamlining our service delivery. We tailor our services to meet each client's specifications, guaranteeing that every team member is fully briefed on their duties before commencing any task. At Cleanify, collaboration is key; we strategically rotate our cleaning pairs, allowing each duo to play to their strengths and work on their weaknesses. This method ensures operational efficiency by minimising downtime, even when a staff member is absent or unavailable.
Moreover, this system empowers us to swiftly address client inquiries or concerns. We promptly respond to all feedback by directing it to the relevant staff member to uphold accountability and promote ongoing enhancement. It also enables us to monitor any potential issues or areas needing additional focus, guaranteeing that our clients consistently enjoy a high level of satisfaction with our services.
Confidentiality
At Cleanify, we prioritise discretion and privacy in all our operations. Our team is trained to ensure that all services are conducted with the utmost respect for our clients' spaces and privacy. We understand the importance of trust in our relationship with clients, and we work diligently to maintain that trust by handling all aspects of our service with professionalism and confidentiality. Our staff members are not only selected based on their skills and reliability but also for their integrity, ensuring that every interaction is conducted with the highest standard of ethics. This commitment to discretion is integral to the Cleanify ethos, reflecting our understanding that the spaces we clean are personal and private areas treasured by our clients.